Simple & uncomplicated returns

We're sorry your purchase didn't quite meet your expectations. Don't worry—we make returning your item as easy as possible.

How it works:

  1. Fill out the return form online.
  2. Pack the items securely in the original packaging.
  3. Use the return label we send you and drop off the package at a DHL parcel shop.
  4. Once we receive and inspect your return, we will refund you within 5-7 business days.

Contact necessary?
 Your concerns are important to us. Contact our service team at any time via the contact form or by email at info@beqem.de

Start your return now

Thank you and see you soon